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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jorge escobar

December 13, 2025

5  out of  5
rating by jorge escobar
"Michael is a pleasure to work with."
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Jordan Mallonee

December 13, 2025

5  out of  5
rating by Jordan Mallonee
"Michael Lopez was incredibly helpful and professional while assisting me. He showed great patience, deep knowledge, and is truly a valuable asset to the company."
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Steve Lemon

December 11, 2025

5  out of  5
rating by Steve Lemon
"I delayed switching my insurance needs to a different insurance company because I expected it would be a very long and tedious task. I was pleasantly surprised when Rachel Melendez walked me through the process of changing homeowners insurance. Her confident and pleasant approach to her job was refreshing to see. I ended up also switching my 4 cars insurance, umbrella and FEMA flood information insurance to State Farm directly due to Rachel’s ability to approach working with me with such due diligence. Rachel is very pleasant, and has made the insurance company switch with such devotion to her job very easy. In a world of constant poor customer service, Rachel has a great attitude and people skills. I wish I could work with Rachel on any project that requires problem solving skills and pleasant demeanor! Steve Lemon"
We responded:
"Thank you for leaving a review for Rachel. We truly appreciate your business and support!"
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Jordan Dos santos

December 11, 2025

5  out of  5
rating by Jordan Dos santos
"Raquel was beyond helpful in providing me with the best coverage possible. I would definitely recommend this agency when looking for a new insurance quote."
We responded:
"Thank you for leaving a review for Raquel. We truly appreciate your business and support!"
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bob brt

December 10, 2025

5  out of  5
rating by bob brt
"Excellent service. Just a little long wait time. Renters renewal policy"
We responded:
"Thank you for leaving a review for our agency. We appreciate your time and business!"
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AsianAssassin 50

December 10, 2025

5  out of  5
rating by AsianAssassin 50
"Raquel was awesome , helped me save at least on my insurance with better coverage. She was also very professional and kind. I had left usaa after 15 years and went with Rick Sanchez insurance because of the cost and coverage."
We responded:
"Thank you for leaving a review for Raquel. We truly appreciate your business and support!"
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Janos Nagy

December 9, 2025

5  out of  5
rating by Janos Nagy
"A+++ service"
We responded:
"Thank you for leaving a review for our agency. We appreciate your time and business!"
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Dantony Paula

December 8, 2025

5  out of  5
rating by Dantony Paula
"Mariela Ortega help me get all documents needed. was quick and Knowle full. Thank you very much."
We responded:
"Thank you for leaving a review for our agency. We appreciate your time and business!"
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Ana Laguna

December 8, 2025

5  out of  5
rating by Ana Laguna
"Adriana was extremely professional and knowledgeable."
We responded:
"Your time and feedback are greatly appreciated! We're so glad you had a positive experience with our office."
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Deborah Deady

December 5, 2025

5  out of  5
rating by Deborah Deady
"My agent Alida was extremely helpful, professional and a pleasure to deal with!"
We responded:
"Your time and feedback are greatly appreciated! We're so glad you had a positive experience with our office."
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Tj Oreilly

December 5, 2025

5  out of  5
rating by Tj Oreilly
"Started a policy with Rachel who made the process very easy and enjoyable. Looking forward to move forward with her as my agent for State Farm"
We responded:
"Thank you for leaving a review for Rachel. We truly appreciate your business and support!"
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Jesus Gomez

December 3, 2025

1  out of  5
rating by Jesus Gomez
"Terrible customer service. This people don’t have the knowledge to help the customers . Unsatisfied with this State Farm Agency."
We responded:
"We're sorry to hear about your initial experience, but we appreciate the opportunity to connect with you directly and are glad we were able to assist you."
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Wayne E Racine

December 1, 2025

5  out of  5
rating by Wayne E Racine
"I appreciate Michael Lopez's efforts to resolve my issue with State Farm. He is very professional, very patient with customers, and has a soft, soothing voice when dealing with an upset customer. He made me relax and trust his judgment. Sincerely, Wayne E. Racine The Villages, FL."
We responded:
"Thank you for leaving a review for Michael. We truly appreciate your business and support!"
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Yoan Alonso

November 26, 2025

5  out of  5
rating by Yoan Alonso
"This girl is amazing, get a quote from her, she's the best, I assure you. Thanks for your attention."
We responded:
"Thank you for leaving a review for our agency. We appreciate your time and business!"
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Jose Mesa

November 26, 2025

5  out of  5
rating by Jose Mesa
"Sabrina y Jesse are excellent Wonderful ladies Very professional"
We responded:
"Your time and feedback are greatly appreciated! We're so glad you had a positive experience with our office."
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Rafael Vega

November 26, 2025

5  out of  5
rating by Rafael Vega
"Lisette, good customer service, recommended. Customer for long time Rick Sanchez Agency.."
We responded:
"We want to thank you for your loyalty to State Farm and wish you a happy holiday! "
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camilaaa f

November 25, 2025

5  out of  5
rating by camilaaa f
"Amazing customer service from Mike. He went above and beyond and resolved my issue with my policy. Thank you Mike!!!!"
We responded:
"Your time and feedback are greatly appreciated! We're so glad you had a positive experience with our office."
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juan enriquez

November 24, 2025

5  out of  5
rating by juan enriquez
"Courteous and efficient staff. Thank you"
We responded:
"Thank you for leaving a review for our agency. We appreciate your time and business!"
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Isabel Amaya

November 21, 2025

5  out of  5
rating by Isabel Amaya
"I had an amazing experience changing my insurance to State Farm. Adriana is now my agent, she was extremely helpful, knowledgeable to the different options she could offer and very professional."
We responded:
"Thank you for leaving a review for Adriana. We truly appreciate your business and support!"
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Pilar Escobar

November 21, 2025

5  out of  5
rating by Pilar Escobar
"They are really professional with sympathy. Thank you so much for your help"
We responded:
"Your time and feedback are greatly appreciated! We're so glad you had a positive experience with our office."
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Pedro No EUA

November 20, 2025

5  out of  5
rating by Pedro No EUA
"Cynthia was great, she found the best way to provide me with exactly what I needed. I saving a ton of money after joining the state farm team. Great service, 100% recommended!"
We responded:
"Your time and feedback are greatly appreciated! We're so glad you had a positive experience with our office."
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Lazaro Borroto

November 20, 2025

5  out of  5
rating by Lazaro Borroto
"Hoy me atendió Cynthia y me ha brindado un servicio excepcional. Se ha tomado todo el tiempo del mundo para explicarme la póliza y para aclararme todas las dudas. Es una gran profesional y estoy muy complacido con su gestión. Recomendada 100 por ciento. Gracias"
We responded:
"Gracias por dejar una reseña para Cynthia. ¡Agradecemos mucho su apoyo!"
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Tom Levine

November 19, 2025

5  out of  5
rating by Tom Levine
"Micheal just helped me with my drive and safe device and it's all up and running thanks to his knowledge of figuring out the issues. Very helpful 👌"
We responded:
"Your time and feedback are greatly appreciated! We're so glad you had a positive experience with our office."
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Raul

November 19, 2025

1  out of  5
rating by Raul
"Malicima atención al cliente. Cristina es lo peor que he oído en mi vida."
We responded:
"Gracias por su reseña. Hemos investigado la situación y confirmado que nuestro equipo siguió los procedimientos adecuados. Estamos a su disposición para hablar de esto con más detalle si desea contactarnos directamente."
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Daniel Delcastillo

November 19, 2025

5  out of  5
rating by Daniel Delcastillo
"gracias michael"
We responded:
"Agradecemos enormemente su tiempo y sus comentarios. ¡Nos alegra mucho que haya tenido una experiencia positiva en nuestra oficina!"